1. *Order Cancellation:*

– *Before Dispatch:* If the order has not yet been dispatched, customers can cancel their order. In this case, a full refund will be processed within one week of the cancellation request.
– *After Dispatch:* Orders cannot be cancelled once they have been dispatched.

2. *Refund Process:*

– *Dispatched Orders:* If the order has already been dispatched and the customer wishes to cancel, no refund will be provided. Instead, the amount will be credited to the customer’s Maheshwari Alankar account as store credit, which can be used for future purchases.

3. *Timeline for Refunds:*

– Refunds for eligible cancellations will be processed within one week from the date of the cancellation request.

This policy ensures transparency and clarity for our customers, while allowing flexibility for those who need to cancel their orders within the stipulated time.